Politique d’expédition

Last updated: January 22, 2026

At Eazy Phones, we strive to deliver the latest mobile technology to your doorstep with speed and transparency. To ensure our customers receive the newest releases at competitive prices, we fulfill orders from our primary international distribution hub while providing local support from our Ontario headquarters.

1. Delivery Estimates

Our total delivery time is calculated from the moment your order is placed until it arrives at your door.

Component Timeframe
Handling Time 0–2 Business Days
Transit Time 0–4 Business Days
Total Delivery Time 0–6 Business Days

Shipping Cost: FREE (All Destinations)

  • Handling Time: The window between your order being placed and the shipment being handed off to the carrier.

  • Transit Time: The time taken by the carrier to deliver the product to your location.

2. Shipping Origin & Carriers

All orders are dispatched from our fulfillment center to ensure global availability:

  • Fulfillment Center: 4-4140 Steeles Avenue West, Woodbridge, Ontario L4L 4V3, Canada

  • Carriers: We partner with premium express carriers, including DHL Express and FedEx, to ensure safe and trackable transit.

3. Customs, Duties & Taxes (DDP)

We operate on a DDP (Delivered Duty Paid) basis for all orders shipped to Canada and other major regions.

  • No Hidden Fees: The total price you see at checkout is final.

  • Pre-paid Duties: Eazy Phones covers all import duties, brokerage fees, and customs charges.

  • Sales Tax: Applicable Canadian sales taxes (HST/GST) are calculated based on your province and included in the final checkout price.

4. Order Tracking

A tracking number will be sent to your registered email address within 0–2 business days of dispatch. You can monitor your shipment’s progress in real-time through the carrier's website.

5. Contact & Corporate Office

Our administration and support team is based in Ontario to assist you with any inquiries:

  • Headquarters: 4-4140 Steeles Avenue West, Woodbridge, Ontario L4L 4V3, Canada

  • Email: support@eazyphones.com

  • Phone: +1 416 817 4612

  • Response Time: We aim to respond to all inquiries within 1 business day.

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