物流政策

Shipping & Delivery Policy

Order Processing All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery Time

• Standard Express: 3–6 business days.

• Peak Season: 5–8 business days (e.g., Black Friday, Christmas).

• Shipping Origin: Our primary fulfillment center is located at 10 Cheung Yee Street, Kowloon, Hong Kong SAR.

Customs, Duties & Taxes Eazy Phones operates on a DDP (Delivered Duty Paid) basis for most major regions. This means:

• No Hidden Fees: The price you see at checkout is the final price.

• Pre-paid Duties: All import duties and customs fees are covered by Eazy Phones. You will not be contacted by customs for additional payments.

Order Tracking A tracking number will be sent to your email within 48 hours of dispatch. We utilize premium carriers including DHL Express and FedEx to ensure your technology arrives safely.

Contact Support If you have questions regarding your shipment:

• Phone: +852 5328 8805

• Email: support@eazyphones.com

• Note: Our team responds to all inquiries within 1 working day.